The vehicle is delivered to the Renter in perfect operating condition, bodywork and cleanliness, with all its documents, keys and accessories (including spare wheel and tools). A Vehicle Condition Sheet is established contradictorily and signed by both parties at the time of delivery. The Renter must report any apparent defect not recorded before departure. Otherwise, the vehicle is deemed to be in perfect condition. The Renter agrees to return the vehicle in the same condition as received. All restoration costs (damage, excessive dirt) resulting from fault or negligence of the Renter, and not covered by insurance, will be at their expense. In the event of loss or theft of keys, documents or accessories, these will be invoiced. In the event of damage requiring the vehicle to be immobilized for repair, the Renter will owe an immobilization fee of 50 TND per day, capped at 30 days, in addition to repair costs.

The contract is for a fixed term. If the Renter does not return the vehicle on the agreed date and time, without the prior consent of the Lessor, the contract is automatically terminated. The Renter will then lose the benefit of all insurance and protections (deductibles) and will be exposed to civil and criminal prosecution for vehicle misappropriation. The Lessor reserves the right to repossess the vehicle wherever it may be, at the Renter's expense. Rental charges will continue to accrue at the applicable public rate until the vehicle is actually returned. The Lessor may also terminate the contract and repossess the vehicle immediately if the Renter seriously breaches the conditions of use (Art. 1).

Fuel is at the Renter's expense. The vehicle is delivered with a certain fuel level (indicated on the Condition Sheet) and must be returned at the same level. If the level is lower, the missing fuel will be charged to the Renter, plus a refueling service fee of 20 TND. The Renter must regularly check engine oil, coolant, and other fluid levels. The Renter is solely responsible for damage (e.g., engine failure) resulting from negligence in checking these levels.

Repairs due to normal wear and tear are the responsibility of Janene Rent a Car. No repair or intervention may be undertaken by the Renter without the express prior consent of the Lessor. Repairs resulting from a breakdown due to the Renter's negligence (e.g., wrong fuel type) or an accident for which the Renter is responsible remain entirely at the Renter's expense, at the rates set by the Lessor.

The Renter pays (or authorizes via bank pre-authorization) a monetary security deposit, the amount of which is agreed in the contract. This deposit is intended to guarantee payment of: the deductible (Art. 8), damages not covered by insurance (Art. 11), missing fuel (Art. 4), fine processing fees (Art. 8), towing costs (Art. 7), or additional rental days. The deposit is refunded to the Renter after the vehicle is returned and inspected, provided no amount remains due. In the event of damage or theft, the deposit amount will be allocated to the Lessor up to the amount owed.

Vehicle towing costs resulting from an accident for which the Renter is responsible, a breakdown due to the Renter's negligence (wrong fuel, lost keys, etc.), or a traffic violation, are the Renter's sole responsibility. The rate is set at 50 TND for the first 40 km, and 1.500 TND for each additional km. Towing resulting from a mechanical breakdown (normal wear) is the Lessor's responsibility.

The Renter remains solely responsible as custodian of the vehicle (Art. 88 of the Code of Obligations and Contracts) until it is actually returned. The Renter is responsible for all traffic violations (speeding, parking, etc.) and related fines. The Renter authorizes the Lessor to disclose their contact details to the authorities. A file processing fee of 25 TND will be charged by the Lessor for each fine or violation processed. In the event of an accident with no identified third party (e.g., collision with a fixed obstacle) or with a third party where the Renter's liability is established, the Renter is liable for repairs up to the limit of the deductible (Art. 11).

In the event of a claim (accident, damage, theft, fire), the Renter must immediately and without fail notify Janene Rent a Car as soon as possible, and within 24 hours maximum in the event of theft. The Renter must take all necessary measures to protect the Lessor's interests, in particular by securing the vehicle. It is mandatory to call the authorities (Police or National Guard) to draw up a report in the event of injuries, a third party fleeing the scene, or theft. The Renter must also complete a legible and complete accident report (constat amiable), even in the absence of a third party, and provide the Lessor with all documents (accident report, police report) within 48 hours. Failure to comply with these obligations results in the loss of all guarantees (Art. 11).

In the event of theft, fire, or total loss following an accident for which the Renter is responsible, the Renter's financial liability is defined by Article 11. If the Renter forfeits their guarantees (Art. 11), they will be liable for the full market value of the vehicle, in addition to ancillary costs and immobilization compensation.

The vehicle is covered by mandatory "Civil Liability" insurance covering damage to third parties. The Renter benefits from protections (CDW/TP) limiting their liability for damage to the vehicle and theft, up to a Deductible amount indicated in the contract. Regarding Exclusions, the protections (Deductible) never cover damage to the upper parts (roof) and lower parts (underbody, engine casing) of the vehicle, damage to tires and rims, glass breakage (unless optional coverage is taken), the vehicle's interior, or personal belongings. This damage remains entirely at the Renter's expense. Regarding FORFEITURE OF GUARANTEE, the Renter loses the benefit of all insurance and protections (CDW/TP) and becomes liable for all damage and/or the market value of the vehicle in the event of a breach of the conditions of use (Art. 1), in particular driving under the influence or by an unauthorized driver, failure to comply with the claim procedure (Art. 9), false declaration, or failure to return the vehicle's original keys after a theft.

The Renter agrees to pay the full rental amount and to leave the agreed deposit before taking possession of the vehicle. Any extension of the rental period must be requested from Janene Rent a Car at least 48 hours before the end of the initial contract and is subject to its acceptance. The extension must be paid in advance, at the rate in effect.

Any dispute arising from the performance of this contract shall fall under the exclusive jurisdiction of the courts of the Lessor's place of residence (Head Office of Janene Rent a Car). Tunisian law alone shall apply.